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FAQ's
Top Ten Most Asked Questions 1- What is the rental process? It’s quite easy. Whether you visit, enquire VIA web, or simply CALL, our trained rental consultants will qualify your needs. We will send you a formal quote for signature and will process your order immediately upon receipt. For longer terms, a credit application will accompany the quote. Upon receiving the initial payment, Executive Furniture Rentals will bill monthly. 2– Is it a deposit and an additional security deposit required? All transactions required payment, however this can easily be done by invoice to companies who have established accounts with Executive Furniture Rentals. Payments can be made by major credit cards, cheque, cash (of course!!), or by bank transfer. Additional security deposits are not required. 3- Can we rent-to-own and what credit is required? Certainly, all transactions have an immediate lease-to-purchase option, if the client wishes. This can be decided after the rental term. The only credit required is an established, approved credit card. 4 – How soon can I have delivery? Normally, deliveries are made as soon as 48 hours. However, if you need next or same day delivery please contact one of our professional rental consultants who can immediately process your request. Executive Furniture rentals will always make accommodation to supply you with furnishing where and when you need it. 5 – Is there a delivery charge? While some of our competitors choose to bury the cost of delivery and pick-up, Executive Furniture Rentals allows the client to know all extra charges. Rental delivery charges amount to only a fraction of the actual costs. They are only charged to offset some of the rising costs of fuel, truck depreciation and labour. In comparison to a moving company, such charges represent as little as 10.7%. A complete 2 bedroom condo can be delivered, installed and picked up from only $150 to $200. 6 – Is the furniture new that is rented? In many cases new furniture is included with all rental packages. All furniture is delivered at least showroom condition. All pre-rented furniture is thoroughly inspected, cleaned and processed for delivery. 7 - Will you insure the furniture? All furniture is insured for water damage and fire. It is not insured for theft or malicious damage. Our rental consultants will be glad to assist you with this latter, if required. 8 – Will you come to our home to stage it? No. Executive Furniture Rentals supports the home staging industry by supplying quality furniture and assisting clients with the process. If you require a home staging consultation, we would be very glad to recommend a number of highly skilled home stagers that service your area. Certainly, everyone is welcome to our 30,000 square foot facility to view and get ideas for any new project. 9 - What is your service area? |